We are looking for keen and active people to join our busy volunteer brigade. We serve to support fire brigades and other services across Auckland in a wide range of emergencies; we provide support services and do not engage in hot fire-fighting.

Auckland Operational Support Observer Programme

As a brigade we run an 'Observer' programme for prospective members, in which we provide an opportunity over 6-8 weeks to get an understanding of the type of jobs we attend and the type of commitment and time that you would need to be able to offer. The programme is run several times during the year, with 4-6 observers in each.
Observers are supplied with reflective clothing, helmet and radio equipment, so as to be able to attend calls. At the end of the programme suitable candidates are invited to apply for membership and join us as trainees.

Being a member of our brigade is quite a commitment, meaning you will need to attend a minimum number of calls per year, attend training evenings and weekends, and help out with brigade events and fund-raising. Prior to applying, a few basic requirements that you would need to be able to confirm are:

  • Availability on Monday nights for meetings and training (not every week, but regularly)
  • A full NZ drivers licence (Class 2 heavy vehicle licence can also be beneficial)
  • A permanent NZ resident
  • A vehicle available to attend fire calls
  • The ability to speak and understand English
  • A clean police record

The cost of training and equipping a volunteer is substantial and met by Fire and Emergency New Zealand, so we do expect potential members to be clear and open about their intentions and only apply if genuinely interested and able to volunteer and attend calls. All trainees are issued with a full set of protective gear, working and service dress uniform, pager and radio and serve a minimum twelve month probationary period.

An Insight into Volunteering

The New Zealand Fire Service ran a 'Step Forward' recruitment campaign for volunteer firefighters in 2014, and one of our members - Unga Koloamatangi - was featured. In this video (taken from the Fire and Emergency NZ Youtube Channel) he talks a little about his day-job (as a pilot for Air New Zealand) and about how volunteering with Auckland Operational Support allows him to 'make a difference'.

If this sounds like you or you would like to know more please register your interest via email to our recruitment officer, Qualified Firefighter David O'Connor, via

Auckland Operational Support